alaska airlines text customer service

Here, choose the "free texting" option. However, airlines with a red x may provide these services and amenities in some instances in their discretion. Hawaiian Airlines also offers the ability to text agents, though the airline's system also cannot accept payments via text. Alaska Airlines Customer Service Agent Chicago, IL Today $18. If you want to check on the status of your refund . The airline rolled out the new feature in late July, providing its passengers with another way to connect beyond calling its contact center (1-800-252-7522). Lead Assigning Editor | NerdWallet, the Portland Diamond Project, NBC Sports. Who didn't recognie your BA confirmation number? Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: Sally French is a reporter for NerdWallet. There are multiple lessons to be learned here, I think. The e-ticket number entered is invalid. Free messaging through iMessage, Facebook Messenger and WhatsApp is available on all Wi-Fi enabled Delta flights. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. How to write a complaint about Alaska Airlines? Compare the cost in points or miles to cash, and see which option is best. Chat using popular apps. Official websites use .govA .gov website belongs to an official government organization in the United States. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Heres another quick wait time comparison: Phone communication loses again by a landslide. So how do we make money? As I read your explanation, Alaska Airlines did nothing wrong and did not scam you. These airlines don't necessarily offer free Wi-Fi access, but you can still text from the sky at no charge. Head to the Customer Service section of the app. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Our support team is just a click away! 15 months later a questionable charge for cosmetics appeared, by the time I called (I was notified) it had dropped and there was a new different charge from the same business. Frontier says that by not offering those types of services, it can "pass the cost-savings on to our customers and offer the lowest fares possible.". I was eventually able to confirm the flights were just fine. MY TRIP/CHECK-IN Last Name* Confirmation Code* Find your Confirmation Code Need Assistance? Youll be given the option to receive a call back instead of waiting on hold. International phone charges may apply, depending on your carrier and calling plan. On the bright side, many airlines now enable texting on certain apps, even without a paid Wi-Fi connection. If you're booking a flight for a group of 9 passengers or more, then call 1-800-445-4435 instead. Sorry to be harsh, but you deal directly. @LarryI had no idea the story behind those stupid spam posts. NerdWallet strives to keep its information accurate and up to date. Airline Information The U.S. Department of Transportation has created a dashboard to ensure the traveling public has easy access to information about services that U.S. airlines provide to mitigate passenger inconveniences when the cause of a cancellation or delay was due to circumstances within the airlines control. You asked Siri or a Siri equivalent to call Alaska and it connected you to a scammer? Rebook passenger on same airline at no additional cost, Rebook on partner airline or another airline with which it has an agreement at no additional cost, Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight, Complimentary hotel accommodations for any passenger affected by an overnight cancellation, Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation, Rebook passenger on same airline at no additional cost for significant delays, Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays, Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more, Complimentary hotel accommodations for any passenger affected by an overnight delay, Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay, Advisory Committees, Task Force, and Public Meeting, Alaska commits to Rebook passenger on same airline at no additional cost yes, Allegiant commits to Rebook passenger on same airline at no additional cost yes, American commits to Rebook passenger on same airline at no additional cost yes, Delta commits to Rebook passenger on same airline at no additional cost yes, Frontier commits to Rebook passenger on same airline at no additional cost yes, Hawaiian commits to Rebook passenger on same airline at no additional cost yes, JetBlue commits to Rebook passenger on same airline at no additional cost yes, Southwest commits to Rebook passenger on same airline at no additional cost yes, Spirit commits to Rebook passenger on same airline at no additional cost yes, United commits to Rebook passenger on same airline at no additional cost yes, Alaska commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Allegiant does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, American commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Delta commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Frontier does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, Hawaiian commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, JetBlue commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Southwest does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, Spirit does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost no, United commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost yes, Alaska commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Allegiant commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, American commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Delta commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Frontier commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Hawaiian commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, JetBlue commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Southwest commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Spirit commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, United commits to Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight yes, Alaska commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Allegiant commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, American commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Delta commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Frontier does not commit to Complimentary hotel accommodations for any passenger affected by an overnight cancellation no, Hawaiian commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, JetBlue commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Southwest commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Spirit commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, United commits to Complimentary hotel accommodations for any passenger affected by an overnight cancellation yes, Alaska commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Allegiant commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, American commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Delta commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Frontier does not commit to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation no, Hawaiian commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, JetBlue commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Southwest commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Spirit commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, United commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation yes, Alaska commits to Rebook passenger on same airline at no additional cost for significant delays yes, Allegiant commits to Rebook passenger on same airline at no additional cost for significant delays yes, American commits to Rebook passenger on same airline at no additional cost for significant delays yes, Delta commits to Rebook passenger on same airline at no additional cost for significant delays yes, Frontier commits to Rebook passenger on same airline at no additional cost for significant delays yes, Hawaiian commits to Rebook passenger on same airline at no additional cost for significant delays yes, JetBlue commits to Rebook passenger on same airline at no additional cost for significant delays yes, Southwest commits to Rebook passenger on same airline at no additional cost for significant delays yes, Spirit commits to Rebook passenger on same airline at no additional cost for significant delays yes, United commits to Rebook passenger on same airline at no additional cost for significant delays yes, Alaska commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Allegiant does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, American commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Delta commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Frontier does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, Hawaiian does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, JetBlue commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Southwest does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, Spirit does not commit to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays no, United commits to Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays yes, Alaska commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Allegiant commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, American commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Delta commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Frontier commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Hawaiian commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, JetBlue commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Southwest commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Spirit commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, United commits to Meal or meal cash/voucher when flight delay results in passenger waiting 3 hours or more yes, Alaska commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Allegiant commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, American commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Delta commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Frontier does not commit to Complimentary hotel accommodations for any passenger affected by an overnight delay no, Hawaiian commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, JetBlue commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Southwest commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Spirit commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, United commits to Complimentary hotel accommodations for any passenger affected by an overnight delay yes, Alaska commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Allegiant commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, American commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Delta commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Frontier does not commit to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay no, Hawaiian commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, JetBlue commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Southwest commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, Spirit commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, United commits to Complimentary ground transportation to and from hotel for any passenger affected by an overnight delay yes, alternative text version of the dashboard, please follow this link to our disability webpage, 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