1, 2, 3! 1. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. By enabling them, you are agreeing to our. A returns charge of 2.50 per parcel will be deducted from your refund amount. You can unsubscribe at any point. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. Just pop your items in something non see-through, sealable & waterproof. Unfortunately we don't offer an exchange facility. Items must be returned within 28 days of receipt. Om van de volgende voordelen te genieten. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! You can unsubscribe at any point. blocking them. Make sure you keep your proof of postage! There is no returns label in my parcel, how do I return? A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. Refunds will not be given if they do not comply with our returns policy. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Product name and codes of the items you returned. We dont offer exchanges right now. With just one click you can reduce the energy used by this website. This does not affect your statutory rights. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your There are a couple of other ways to cancel your contract with us. Hear about exclusive offers, get early access to collabs & quicker checkout. Follow the steps below: 1. 1. Ive paid with Klarna How do returns & refunds work? boohoo aren't able to extend your invoice. Returns via the portal are fully tracked. Your browser's Javascript functionality is turned off. Shorts, https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. If youre a customer in the EEA, you have 28 days to cancel your contract with us. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. All rights reserved. What should I do if I receive an incorrect or faulty item? If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Om van de volgende voordelen te genieten. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). 4. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com Events & Entertainment boohooMAN boohooMAN Reviews 7,362 Average 3.3 VERIFIED COMPANY www.boohooman.com Visit this website Write a review 3.3 7,362 total Filter Sort: Most relevant Jerome Benton 1 review US 13 hours ago Love my Split Hem Joggers Print off your returns label and attached it to your parcel. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Unfortunately we cannot accept returns after this time. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Burnley All rights reserved. Product name and codes of the items you returned. With just one click you can reduce the energy used by this website. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Locations include supermarkets, petrol forecourts and train stations. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Just pop your items in something non see-through, sealable & waterproof. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Your return arrives back at boohooMAN! For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. Shorts, We've gone paperless! How long does it take to process my return? Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. You've got 28 days to send something back to us from the day you receive it. Your refund will be processed once we've received your unwanted items. Weve gone paperless! Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. item of your order). Once you have processed your return in the portal you're ready to post it off. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace Don't worry, if this does happen we will contact you first. You may be liable for import and pay a custom duty charge for orders over the customs threshold. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. Your return arrives back at boohoo! This can take up to 7 days to show in your account and is dependent on your bank's processing time. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. You've got 28 days to send something back to us from the day you receive it. On average a Zippay refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Login to our returns portal. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Once our checks are complete well Make sure you keep proof of postage! Your order will be held in the locker for 72 hours. I can't see the refund on my bank statement. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Login to our returns portal. There are a couple of other ways to cancel your contract with us. You'll get an email once we receive your returned item. You will need your order number and email/last 4 digits of your phone number. Heasandford Industrial Estate Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Read about their experiences and share your own! For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Or simply return your items to the following address within 45 days from the date you received your parcel. You can do this by filling out the form on our Customer Service Hub We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Login to our returns portal. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. 2. If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. Click here to generate and print off your returns label and to find your nearest store. Underwear and swimwear can only be returned if the hygiene seal has not been removed. You can unsubscribe at any point. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If you are a customer in the European Economic Area (EEA), you have 28 days to return your item(s) after receiving your order. 2. Returns via the portal are fully tracked. Shorts, 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Your order will be held in the locker for 72 hours. You can cancel your contract here. Cool with that? Post if off! *Extra 10% discount sent via email to new subscribers only. Jeans, This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). By subscribing, you agree to receive marketing communications from boohoo by email. weareMAN. We have printer-less options too if you dont have a printer! Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. On receiving your return the next step is for us to check the item(s). This does not affect your statutory rights. Hoodies. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Cargos, If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Quadpay for the items that you have returned. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. You'll get an email once we receive your returned item. Login to our returns portal by clicking the Start a Return button. Pay for the postage and print off your label. I have already returned some items from my order and paid 1.99, why are you charging me again? We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 4. With just one click you can reduce the energy used by this website. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. weareMAN. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. You'll get an email once we receive your returned item. Swim Shorts, Please note, that returns will be made at your own cost. There is no returns label in my parcel, how do I return? You can return your item to us for a refund, and then place a new order to refund your credit/debit card. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. This does not affect your statutory rights. 4. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. We've gone paperless! However, we may, in our sole discretion, offer you a longer period for returns from time to time. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. Choose whether the return is for a purchase made in-store or online. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. If you use the returns portal, the process for returns is as follows: Repack your items. Pierced jewellery cannot be returned for health and hygiene reasons. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Once our checks are complete well refund your credit/debit card. From the Orders Details menu, select Returning an Order. You've got 28 days to send something back to us from the day you receive it. Buy Now, Pay Later! Please turn it on so that you experience this sites full capabilities. We don't refund delivery charge for those countries listed outside of the EEA. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. If your items dont make it back to us, youll need to open a dispute with the carrier. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Your browser's Javascript functionality is turned off. Items must be unworn and unwashed with the original labels attached. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Repack your items (These need to be unworn/unwashed/unused and with original tags). *Extra 10% discount sent via email to new subscribers only. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If your items dont make it back to us, youll need to open a dispute with the carrier. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Items must be returned within 28 days of receipt. You can generate a returns label from our website, attach it to your parcel and then send it back to us. If you decide to keep one of the items, you need to pay for delivery. If you decide to keep one of the items, you need to pay for delivery. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. You dont need to remember to keep your proof of postage its all digital! 90z Revival, Securely attach the Parcel Connect label to your parcel covering the original delivery label. You will need your order number and email/last 4 digits of your phone number. We've gone paperless! For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You don't need to remember to keep your proof of postage - it's all digital! Make sure you keep your proof of postage! Returns and Refunds | Boohoo Unfortunately we don't offer an exchange facility. To save on returns cost, its best to return your items in one parcel. By enabling them, you are agreeing to our. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. } You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. Jeans, For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. 90z Revival, Order Number FULL order ID including the letters at the beginning. We have printer-less options too if you dont have a printer! We don't refund delivery charge for those countries listed outside of the EEA. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. All InPost Lockers are in well lit, safe and secure areas with ample parking. We're sorry to hear that you've received an incorrect or faulty item. On receiving your return the next step is for us to check the item(s). Your return arrives back at boohooMAN! Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Copyright 2022 boohoo.com. 3. 3 Select your preferred return option Print returns label at home. Keep an eye on your return tracking. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. We don't refund delivery charge for those countries listed outside of the EEA. 2. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Once you have processed your return in the portal you're ready to post it off! Login to Boohoo's returns portal. Please wait 14 days before contacting us about your refund if you havent heard from us yet. If you decide to keep one of the items, you need to pay for delivery. A typical refund will take up to 14 days + your banks handling time. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. BOOHOO PREMIER. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. 3 Select your preferred return option Print returns label at home or in store options. On dirait bien que vous nous rendez visite sur. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). 90z Revival, Email Address The email address used to place your order. Hear about exclusive offers, get early access to collabs & quicker checkout. Jeans, See our. Returns via the portal are fully tracked. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Whether you're on website or app, just flip the switch! A returns charge of 2.50 per parcel will be deducted from your refund amount. You don't need to remember to keep your proof of postage - it's all digital! BB10 2BQ. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. By subscribing, you agree to receive marketing communications from boohoo by email. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future.
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