. Try plugging the DSL cord into a different jack. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Filters arenotneeded if you use theC4000XG. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. Wait until after 7 p.m. on the service start date to attempt setup. Below are some of the most common questions and issues that customers ask as they install a modem. Wrong modem? You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. The C4000BG has the same specifications as theZyxel C4000BZ. 5 out of 5 stars. 9.3. Works great, easy setup. Axon C4000BG modem/router for 10, 20, or 40Mbps. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. You will only meet with utter futility. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. There are multiple versions of this router, each with unique specifications. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. We walk through:1. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. The DSL cord from the modem to the jack shouldnothave a filter. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. endstream endobj 424 0 obj <. It can handle . The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. Not the right kind of modem? Up to 75% less lag time (latency) for gaming and video applications. First, your modem will arrive in the mail on or before the date your service is scheduled to start. 4. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. No Ethernet port? Product Description. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Verified purchase: Yes. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Plug the phone cord into a filter and then into the wall jack. These preset credentials cannot be retrieved, and your modem could become unusable without them. If the automatic connection is not successful, check your connections and restart the Device. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. People who viewed this item also viewed. . Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Buy The Greenwave C4000LG Modem. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). Standards-based WiFi WPA3 security. Try this: Only the C4000BG and LG/LZ models have a DSL light. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Overall Performance: 85%. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Use a DSL splitter to plug a phone and a modem into one wall jack. How to set up centurylink modem c4000lg mg yz. If NO, proceed to the next step, "Check for connectivity.". It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. So my question is, can I can send this new modem back and get my money back? WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. What if all the lights on the modem are off? Themodem statusarea of the user interface allows you to view several options and check how your modem is running. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Unplug everything, wait a few minutes, and plug in again. Use the, This means a connection failure has occurred. $69.99. That's okay. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Cookie Notice These preset credentials cannot be retrieved, and your modem could become unusable without them. found on earlier modems. Find addit. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Plugging in the internet cord5. 5. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Do not remove or lose your modem sticker, which includes your default admin username and password. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Depending on the kind of internet connection you have, you can choose which one to utilize. Highlight Features & Reviews! . I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. What if all the lights on the modem are off? Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). This means a connection failure has occurred. This indicates nothing is connected to the modem port. The C4000XG does not have a DSL port or light. Plug phone cable (green) into the C4000LG. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Look for an email with your order confirmation details and an. The CenturyLink network hasn't yet been connected at your address. 2023 Brightspeed. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Unplug everything, wait a few minutes, and plug in again. Occasional updates are necessary to add new features and keep the modem's performance at its best. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Make sure the outlet is live. We're here to help! Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Standards-based WiFi WPA3 security. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Thats issue I cannot get connected to IP. If it is Red, please contact CenturyLink Use a DSL splitter to plug a phone and a modem into one wall jack. Once it turns green, you can try pressing it again to connect. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Local time: 03:30 AM. Download the Brightspeed Internet app to manage your account. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. C4000LG CenturyLink. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Setting up new service? Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Try rebooting the modem. Verified purchase: Yes | Sold by: bluehousesupply . Dynamic QoS: Prioritizes data through the router for smoother streaming. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. DSL and power ports on the back of the C4000BG and LG/LZ models. LIGHT COLOR - DSL internet connection status. Highlighted Features. For an optimal experience, we recommendupdating your browser. Click on the options below for details and step-by-step instructions. This router comes in multiple versions, each with different specifications. Share | Add to Watchlist. Modem Speed: 90%. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Check your order confirmation to make sure you've got the right date that your service is scheduled to start. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . This can often resolve a connection issue. $84.99. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Dynamic QoS: Prioritizes data through the router for smoother streaming. Downloading the MyCenturyLink app for easier install3. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. What the modem lights should look like, along with timing6. The reset button will reboot the modem if held in for less then 10 seconds. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Modem Speed: 85%. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. This means your modem is connected to our network and the line is active. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. Page 6 4. So I hooked up my old modem, and thank goodness my old modem works just fine. It also comes with vectoring, which provides for increased performance and range. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. The status light ring will change colors as it goes through the installation process, to show you its connection status. This means your modem is connected to our network and the line is active. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. 423 0 obj <> endobj If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Try this: This can depend on a number of factors. For an optimal experience, we recommendupdating your browser. . Visit the. bZZ) You may not have internet access though. Find contact options in the Support tab of the app, or by. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer 3. At this point, you are ready to activate your service! item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. In any case you get a nice . Single LED status light. Advanced settingsgive you even more control over your modem's configuration. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Your modem'swireless settingscontrol the WiFi network in your home. This can depend on the age of your home. Enter the user name and password provided by your ISP. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My Android, Apple and Linux devices work fine, both with internet and wireless connections. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Most of these are best for tech-savvy folks who are familiar with modems and networking. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. But, it also offers two DSL ports. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Once the light is green, you're connected to the internet and you can get online! These lights will flashred and greenwhile the modem is syncing with the network. Donotinstall a filter between the modem and the wall jack. 5. Your modem is connected to our network and the line is active. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. These lights will flash red and green while the modem is syncing. Residential | Small Business| Enterprise| 2023 CenturyLink. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. All Rights Reserved. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. by windsurfingbett. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Now it's time to get your modem hooked up. It should turnsolidBLUEonceit has connected. Try thetower modem setuppageinstead. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Click Apply to finish the configuration. This means the network is not being detected by your modem. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. If you don't have a jack, chat with us to have one installed. Answer (1 of 3): I'm sorry, you've been lied to. Have a home security system? This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. For an optimal experience, we recommendupdating your browser. DSL and power ports on the back of the C4000BG and LG/LZ models. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Features of the C4000XG. This video is a step-by-step guide of how to setup your modem. Use the new modem. Manage networks (SSIDs) Modem security settings. To change your network name, go to the modem's wireless settings. We've created a series of self-help and self-install videos to empower you to quickly get connected. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Try thetower modem guideinstead. Setting up new service? Either move it to the room where it will get . Plug other end of phone cable into the your home phone line. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Our troubleshooting team is standing by. On or before the day your service is supposed to begin, your modem will come in the mail. The C4000LG has the same specifications as theZyxel C4000LZ. Please try another jack orchat with usfor further help. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. Climate Pledge Friendly. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. I setup my Belkin Router and at completion it said "Success you are now connected!", however the light in front is still amber colored when it should be green, . Next, you'll need to find a good spot for your modem. Picked up right where the old one left off. STARTED! Filters arenotneeded if you use theC4000XG. The status light ring will change colors as it goes through the installation process, to show you its connection status. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. This gateway has 4.2 out of 5 stars on Amazon. The red light indicates the modem isn't connecting to the CenturyLink network. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Try this: This can depend on a number of factors. @gsturtle36. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . We've created a series of self-help and install videos to empower you to quickly get connected. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Continue to the Internet connection Setup. Sentiment Score 9. Once the light is green, you're connected to the internet and you can get online! And am looking for information on what the Ethernet lights mean on the back. TheC4000XGdoes not have a DSL port or light. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map
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