11. WAIVER OF CLASSWIDE CLAIMS; SMALL CLAIMS COURT . GENERAL TERMS . Post your question to Twitter anytime. However, in the event of a conflict or inconsistency between the English and any non-English versions, the English version of this Agreement shall govern, to the extent not prohibited by local law in your jurisdiction. Belkin International, Inc., including all affiliates and subsidiaries (Belkin, us or we) thanks you for choosing one of our Belkin, Linksys or Wemo products (the Product). In cases where it is critical, accessing information through the Software is not a substitute for direct access of the information in the home. IMPORTANT: A parent node refers to the node that is physically connected to your modem. To opt-out, you must follow the directions set forth below under the heading How to Opt Out of Mandatory Arbitration. Open the Linksys app. IF EITHER PARTY BRINGS A DISPUTE IN A COURT OR OTHER NON-ARBITRATION FORUM, THE ARBITRATOR OR JUDGE MAY AWARD THE OTHER PARTY ITS REASONABLE COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS FEES) INCURRED IN ENFORCING COMPLIANCE WITH THIS BINDING ARBITRATION PROVISION, INCLUDING STAYING OR DISMISSING SUCH DISPUTE. All rights reserved. Warranty: Belkin is solely responsible for the warranty in this Agreement, whether express or implied by law, to the extent not effectively disclaimed. Enter the email address you used when creating your account. 3. IF THE ARBITRATION AWARD IS EQUAL TO OR GREATER THAN THE AMOUNT YOU DEMANDED IN YOUR ARBITRATION CLAIM, BELKIN WILL PAY FOR YOUR REASONABLE AND ACTUAL ATTORNEYS FEES YOU HAVE INCURRED TO ARBITRATE THE DISPUTE, PLUS A MINIMUM RECOVERY OF $2,500. Using the app, started the process of adding a new device to extend the wireless. For instructions, click. Perform a 30/30/30 reset While the router is plugged in and powered on, press and hold the Reset button for 30 seconds. If you make an eligible software media claim under this warranty during the Warranty Period (the Limited Warranty), Belkin will honor this warranty by replacing the Software media. All information provided to you by Belkin is provided as is and as available. bb simon belt price. Some Belkin Products and Software may monitor energy consumption in the home. License and copyright information for the Open Source Software are disclosed in the Product documentation, within the Support tab on Belkin websites and within the Contact Us section on Linksys websites. Use of either the Software or user documentation or both constitutes agreement by the U.S. Government that the Software and user documentation are commercial computer software and commercial computer software documentation, and constitutes acceptance of the rights and restrictions herein. EXCLUDES ALL LIABILITY FOR THE LOSS OF, OR DAMAGE TO, DATA CAUSED BY USE OF THE SOFTWARE; EXCLUDES ANY LIABILITY IT MAY HAVE TO YOU FOR: LOSS OF THE ABILITY TO USE ANY THIRD-PARTY PRODUCTS, SOFTWARE OR SERVICES, AND, ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE LOSS OR DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF USE, DATA, BUSINESS INTERRUPTION OR COST OF PROCURING SUBSTITUTE SERVICES), WHICH ARISES UNDER ANY LAW (INCLUDING THE LAW OF NEGLIGENCE) AND WHICH RELATES TO YOUR USE OF, OR INABILITY TO USE, THE SOFTWARE OR ANY RELATED SERVICES. The courts of the member state in which you reside shall have non-exclusive jurisdiction over any such dispute. LICENSE RESTRICTIONS . YOU UNDERSTAND THAT WITHOUT THIS PROVISION YOU MAY HAVE HAD A RIGHT TO ARBITRATE A DISPUTE ON A CLASSWIDE OR REPRESENTATIVE BASIS, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE RIGHTS AND AGREE INSTEAD TO ARBITRATE ONLY YOUR OWN DISPUTE(S) IN ACCORDANCE WITH THE PROVISIONS OF THIS SECTION. It is your responsibility to back up your system, including without limitation, any material, information or data that you may use or possess in connection with the Product or Software, and Belkin shall have no liability for your failure to back up your system or any material, information or data. Click here for our list of global support numbers. How to Master Reset LINKSYS Velop: Firstly, unplug the power cord from the LINKSYS Velop router. NOTHING IN THIS SECTION SHALL LIMIT BELKINS LIABILITY IN RELATION TO DEATH OR BODILY INJURIES RESULTING FROM THE NEGLIGENCE OR RECKLESSNESS OF BELKIN AND/OR ITS ASSOCIATED PARTIES. Some Products include an auto-update feature, which gives us the ability to make updates automatically. If the log-in window refuses to accept your password no matter what you do, it's time to reset the router to factory defaults. Need Help? THE ENFORCEABILITY OF THESE LIMITED WARRANTIES MAY VARY BASED ON THE LOCAL LAWS APPLICABLE TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS DEPENDING ON WHERE YOU LIVE. (REQUIRED FOR APP SOFTWARE ON APPLES APP STORE ONLY). 6. The courts in some countries or jurisdictions will not apply California law to some types of disputes. Click here for our list of global support numbers. If this Agreement relates to an App downloaded from Apples App Store, the terms in the attached Apple Rider will also apply to you. APPLE RIDER YOU MAY OPT OUT OF SUCH ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED IN SECTION 17. 2. Belkin International, Inc. However, the Belkin Privacy Policy referenced herein is subject to change in the manner described in that document. UPGRADES AND UPDATES . Belkin and you acknowledge and agree that Apple and its subsidiaries are third party beneficiaries of this Agreement and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary. Notwithstanding anything to the contrary in this Agreement, by using the Software, you acknowledge and agree that it is solely your responsibility to understand the terms of this Agreement, as well as the terms of use of any App Store that may be relevant to the Software or the Product. APP SOFTWARE RESTRICTIONS . Third-party trademarks mentioned are the property of their respective owners. Belkin may provide translations of this Agreement as a convenience to users. Tap Log in 13 Dashboard Dashboard is a snapshot of your Wi-Fi. IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELKIN, ITS RESELLERS AND ITS SUPPLIERS HEREBY DISCLAIM AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCEPTABLE OR SATISFACTORY QUALITY, NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, LOSS OF OR DAMAGE TO DATA, LACK OF VIRUSES OR FREE FROM VIRUS OR MALWARE ATTACK, SECURITY, PERFORMANCE, LACK OF NEGLIGENCE, WORKMANLIKE EFFORT, QUIET ENJOYMENT, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF OR THE PERFORMANCE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT YOUR USE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL GENERATE ACCURATE, RELIABLE, TIMELY RESULTS, INFORMATION, MATERIAL OR DATA. Your Velop will handle all of the WiFi in the house, and the ISP router will only control the home's LAN through Ethernet ports. In order to opt out of mandatory arbitration, you must (i) mail written notification to Belkin International, Inc., 12045 E. Waterfront Drive, Playa Vista, California, 90094, Attn: Chief Legal Officer, or (ii) email written notification to arbitrationoptout@belkin.com. To resolve this, make sure your device is powered ON and has a solid purple light. After booting up, box would always show solid red. YOU UNDERSTAND THAT WITHOUT THIS PROVISION YOU WOULD HAVE HAD A RIGHT TO LITIGATE A DISPUTE THROUGH A COURT BEFORE A JURY OR JUDGE, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE RIGHTS AND AGREE INSTEAD TO RESOLVE ANY DISPUTES THROUGH BINDING ARBITRATION IN ACCORDANCE WITH THE PROVISIONS OF THIS SECTION. In the middle of a Blackboard Class, my linksys Velop whw01 node just stopped working. Be careful that some older Linksys routers . Hello, I've had to disconnect NextDNS from my Linksys Velop wifi system, as after a few hours, it would disconnect from the internet and display a red light. Third Party Beneficiary. You agree to strictly comply with all export control laws and regulations and agree not to export, re-export, divert, transfer or disclose any portion of the Software or any related technical information or materials, directly or indirectly, in violation of any applicable export law or regulation. The Software may contain links or other features that make it easier for you to visit or log-in to independent third-party websites (Linked Sites). No provision of this Agreement may be waived, modified or superseded except by a written instrument signed and accepted by Belkin and you. NEITHER YOU NOR BELKIN SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER CONSUMERS OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. You agree to use the Software in compliance with all applicable laws, including local laws of the country or region in which you live or in which you download or use the Software. 6. [5] This is where you can configure things like your wireless network name, password, and preferences. If Belkin is the subject of a claim, becomes involved in a legal proceeding, or suffers any economic loss or damage as a result of your violation of this Agreement, to the extent permitted by law, you will be responsible for compensating Belkin for the full amount of its loss, as well as any reasonable amounts Belkin incurs in lawyers' fees, expenses and court costs, except to the extent that Belkin contributed to the loss or damage. If you decide not to download and/or to use an upgrade or update provided by Belkin, you understand that you could put the Software at risk to serious security threats or cause the Software to become unusable or unstable. If you turned offHomeKit Integration as a temporary fix you are welcome to turn it back on and then toggle the WPS button on and then off in the Linksys app. If you opt-out, you will retain your right to file a lawsuit. Excellent! EU RESIDENTS . Both Belkin and you acknowledge that (i) this Agreement is concluded between Belkin and you only, and not with Apple, Inc. (Apple); (ii) as between Belkin and Apple, Belkin, not Apple, is solely responsible for the licensed application (App) and the content thereof. Linked Sites are not under Belkins control, and Belkin is not responsible or liable for and does not endorse the content or practices of such Linked Sites, including any information or materials contained on such Linked Sites. ARBITRATION, WAIVER OF CLASSWIDE ARBITRATION, GOVERNING LAW & VENUE. You shall comply with the terms of all applicable Open Source Software licenses, if any. However, in the event of a conflict or inconsistency between the English and any non-English versions, the English version of this Agreement shall govern, to the extent not prohibited by local law in your jurisdiction. EU RESIDENTS . You have the right to opt-out of this mandatory arbitration provision. You will need to make your own independent judgment regarding your interaction with any Linked Sites. Belkin International, Inc., including all affiliates and subsidiaries (Belkin, us or we) thanks you for choosing one of our Belkin, Linksys or Wemo products (the Product). It worked fine for a year, and it works fine with other open DNS servers. Click the common issues below to learn how to resolve them. If any portion of this Agreement or any of its terms is found to be void or unenforceable by law in a particular jurisdiction, such portion or terms shall be interpreted and enforced to the maximum extent allowed in such jurisdiction, and the remaining provisions or any part thereof will remain in full force and effect. Our goal is to provide you with a positive experience when using our apps, products and services, while at the same time keeping your Personal Information, as defined in the Belkin Privacy Policy (the Privacy Policy), secure. You will not acquire such rights, whether through estoppel, implication, or otherwise. Such terms of use may prohibit you from doing some of the things you are permitted to do under this Agreement or permit you to do some of the things you are prohibited from doing under this Agreement. THIS EXCLUSION APPLIES EVEN IF BELKIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY WARRANTY OR REMEDY PROVIDED UNDER THE ABOVE WARRANTY FAILS OF ITS ESSENTIAL PURPOSE; AND. MANDATORY ARBITRATION . The Software is made available to you on the basis of a limited license only as set out in this Agreement. 9. Scope of License: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service, except that such App may be accessed, acquired and used by other accounts associated with you via family sharing or volume purchasing. Customers may experience a blinking blue LED on the child nodes after the update. To make a claim under this Limited Warranty, return the defective media along with the sales receipt directly to Belkin at the address indicated below, or you can contact the Belkin Support Team in your area as indicated below. IF EITHER PARTY BRINGS A DISPUTE IN A COURT OR OTHER NON-ARBITRATION FORUM, THE ARBITRATOR OR JUDGE MAY AWARD THE OTHER PARTY ITS REASONABLE COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS FEES) INCURRED IN ENFORCING COMPLIANCE WITH THIS BINDING ARBITRATION PROVISION, INCLUDING STAYING OR DISMISSING SUCH DISPUTE. Setup If you make an eligible software media claim under this warranty during the Warranty Period (the Limited Warranty), Belkin will honor this warranty by replacing the Software media. This license does not apply to Open Source Software contained in the Software. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT CHECK THE BOX OR CLICK THE BUTTON AND/OR DO NOT USE, COPY OR INSTALL THE SOFTWARE, AND UNINSTALL THE SOFTWARE FROM ALL DEVICES THAT YOU OWN OR CONTROL. YOU AND BELKIN EACH ACKNOWLEDGE AND AGREE THAT ANY CLAIM, DISPUTE OR CONTROVERSY BETWEEN YOU AND BELKIN ARISING OUT OF OR RELATING TO (1) THIS AGREEMENT, INCLUDING THE VALIDITY OF THIS SECTION, AND (2) YOUR USE OF SOFTWARE AND/OR PRODUCT(S) UNDER THIS AGREEMENT (COLLECTIVELY, THE DISPUTE) SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY A MUTUALLY AGREEABLE NATIONALLY RECOGNIZED ARBITRATION AUTHORITY PURSUANT TO ITS CODE OF PROCEDURES THEN IN EFFECT FOR CONSUMER-RELATED DISPUTES. Linksys Shield can be used on up to 14 devices connected to your Velop system. We may also provide you with updated Software data files automatically to benefit you, such as to provide you with updated device information to identify new devices in your network. IF YOU ARE NOT COMFORTABLE WITH USING THE PRODUCT AFTER READING THE SAFETY WARNINGS, YOU MUST RETURN THE PRODUCT TO YOUR PLACE OF PURCHASE AND STOP USING THE SOFTWARE. The rights and obligations under this Agreement are not assignable by you, and any attempted assignment shall be void and without effect. It now has a dark blue solid light, does not respond to reset button, reboots to dark blue, when hard reset (power button or pull the plug) The other sister nodes in the mesh are working no issues. This Agreement is effective when you click on the I Accept button, or when you in any other way use, copy or install the Software, which will constitute your acceptance of, and agreement to, this Agreement. If you are a natural person who resides in a country in the European Union, the laws of the member state in which you are a resident shall apply to this Agreement and any disputes potentially arising in connection thereto. HOWEVER, WITH RESPECT TO SOFTWARE PROVIDED, IF YOU ARE A CONSUMER AND YOU LIVE IN A COUNTRY WHERE BELKIN MARKETS OR PROMOTES THE SOFTWARE, LOCAL LAW MAY REQUIRE THAT CERTAIN CONSUMER PROTECTION LAWS OF YOUR COUNTRY OF RESIDENCE APPLY TO SOME SECTIONS OF THIS AGREEMENT. License and copyright information for the Open Source Software are disclosed in the Product documentation, within the Support tab on Belkin websites and within the Contact Us section on Linksys websites. ARBITRATION PROCEDURES AND FEES . We may also provide you with updated Software data files automatically to benefit you, such as to provide you with updated device information to identify new devices in your network. To the extent warranties cannot be disclaimed or excluded, they are limited to the duration of the Warranty Period indicated above. The Software may contain links or other features that make it easier for you to visit or log-in to independent third-party websites (Linked Sites). If you are a natural person who resides in a country in the European Union, the laws of the member state in which you are a resident shall apply to this Agreement and any disputes potentially arising in connection thereto. Every so often all of my hard-wired devices go offline (wireless internet still works). All rights reserved. All information provided to you by Belkin is provided as is and as available. Some Belkin Products and Software may monitor energy consumption in the home. The time that has been wasted on this trash is just unbelievable. 12. A Velop Plug-in requires an existing Velop system Be sure your primary node is already set up before adding a plug-in. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or, if the dispute qualifies, in small claims court. Examples of open source licenses include: (a) GNU's General Public License (GPL) or Lesser/Library GPL (LGPL); (b) the OpenSSL License; (c) the Mozilla Public License; (d) the Berkeley Software Distribution (BSD) License; and (e) the Apache License. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. To access this page from the dashboard, tap the menu, Linksys Holdings, Inc. 2023 | All Rights Reserved |, Here is the article on how to Toggle the WPS setting, Security, Legal, Privacy, & Accessibility, to cancel your service contract with us; and. If this Agreement relates to an App downloaded from Apples App Store, the terms in the attached Apple Rider will also apply to you. We'll follow up as soon as we can. Customers may experience a blinking blue LED on the child nodes after the update. It'll be at the top of the page in the classic Linksys interface. Product Claims. No failure or delay in exercising any right or remedy shall operate as a waiver of any such (or any other) right or remedy. In New Zealand, our Software and the media on which it is provided come with guarantees that cannot be excluded under the Consumer Guarantees Act 1933 (NZ CGA). Access the router's web interface 3. I've definately put alot of effort into figuring this out, but no solution yet. It is quite obvious that their tech support are dealing with more than one . 3. U.S. GOVERNMENT USERS : The Software and user documentation qualify as commercial items as defined at 48 C.F.R. PLEASE READ THIS AGREEMENT CAREFULLY BEFORE INSTALLING OR USING THIS PRODUCT. ONLY IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE FULL EXTENT THAT IT IS ALLOWED BY LOCAL CONSUMER LAWS IN YOUR COUNTRY (INCLUDING THE LAWS REFERRED TO IN SECTION 11 ABOVE IF YOU ARE A CUSTOMER IN AUSTRALIA OR NEW ZEALAND), BELKIN: THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. Chat with a customer support agent directly from your desktop or phone. MANDATORY ARBITRATION . LIMITS ITS MONETARY LIABILITY TO YOU, UNDER ANY LAW, TO FIFTY DOLLARS ($50.00). ARBITRATION PROCEDURES AND FEES . These features are provided solely as a convenience to you. Log in to the Velop dashboard using your Linksys cloud account and go to, If you are unable to log in with your Linksys cloud account, you will need to recover your admin password. TERM . Use of either the Software or user documentation or both constitutes agreement by the U.S. Government that the Software and user documentation are commercial computer software and commercial computer software documentation, and constitutes acceptance of the rights and restrictions herein. ANY DECISION OR AWARD BY THE ARBITRATOR RENDERED IN AN ARBITRATION PROCEEDING SHALL BE FINAL AND BINDING ON EACH PARTY, AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. 13. LICENSE GRANT . Rather, the terms and conditions in the applicable Open Source Software license shall apply to the Open Source Software. However, if you are a consumer and you live in a country where Belkin markets or distributes the Software, local law may require that certain consumer protection laws of your country of residence apply to some sections of this Agreement. YOU UNDERSTAND THAT THE PRODUCT AND SOFTWARE ARE NOT PART OF AND DO NOT CONTAIN A THIRD-PARTY MONITORED EMERGENCY NOTIFICATION SYSTEM. This Agreement does not provide for usage rules for the App that conflicts with the App Store Terms of Service as of the date you entered into this Agreement, and you acknowledge that you have had the opportunity to review the App Store Terms of Service. Page 16: After Setup. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. You acknowledge that this information is not a guarantee of actual savings, and you agree not to seek monetary or other remedies from Belkin if your savings differs. YOU ARE RESPONSIBLE FOR COMPLYING WITH ANY SAFETY WARNINGS AND PRECAUTIONS THAT ACCOMPANY THE PRODUCT. The rights and obligations under this Agreement are not assignable by you, and any attempted assignment shall be void and without effect. The limited license in this Agreement will automatically terminate if you fail to comply with any of the terms and conditions in this Agreement. Software does not include any Open Source Software (as defined below). We cannot guarantee that it is correct or up to date. Belkin is not obligated to provide any maintenance or support for the Open Source Software or any Product Software that has been modified by you pursuant to an Open Source Software license. Other than as set forth in the preceding sentence, a person or entity who is not a party to this Agreement shall not have any right to enforce any term of this Agreement. Scope of License: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service, except that such App may be accessed, acquired and used by other accounts associated with you via family sharing or volume purchasing. Acknowledgement. Both Belkin and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. Linksys Velop MX8400 (2x AX4200 kit) Mesh Tri-Band Wi-Fi 6 Router | Factory reset, remove node from network and from appPrice on Amazon: https://amzn.to/3s5k. If the Software has been installed on a personal computer or mobile device, you must uninstall the Software immediately.