Excellent. We were shown to a table where the waitress walked off with not a word or explanation of anything! We stayed for less than 1.5 hours. Chris, Duty Manager, explained that no other accommodation was available. As well as an extensive range of employee benefits, our salary structure is competitive and dependant on level and experience. We returned on Friday from a fantastic 4 night stay . I've always loved the time there and can find very little to fault. We definitely wont be back. It was on par with Butlins! Perfection. I counted 7 in one group alone. The Leicestershire countryside, remarkably unspoilt, is its own attraction, and Ragdale Hall is well placed for you to enjoy it. The candlelit pool was cold, so much so I actually got out. However a couple of niggles 1. Ragdale is a very special place that is always developing and investing. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. However other aspects of my day badly let down the experience. We have the most extensive spa facilities anywhere in the UK including six pools, all available at no extra cost. We were directed to our room which was tiny, smelled musty and had a terrible view of some air conditioning units. No flannels next to the ice water for face so couldnt use. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I dont want to hear staff banter or any grumbles around the various. There are similar hotels available. Such a lovely spa weekend away with my partner. Nottingham, United Kingdom. The Star Inn 1744: Sunday Lunch - See 274 traveler reviews, 58 candid photos, and great deals for The Star Inn 1744 at Tripadvisor. I sincerely apologise for the lack of response. By continuing to use our site, you accept our use of cookies which is detailed in our privacy policy. (This should have been 34 degrees). "Mr Hercock replied on 26 September. Leicestershire This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Our staff can be reached by calling 847.234.1063 and then entering their individual extensions, which are listed below. I last visited around 6 years ago and it was beautiful! Service. Seconds, minutes, hours, days, gone before we can even count them. Considering how expensive it is to go here its vile! 1 night in a simple single, great shower but single bed.. Then moved into preferred luxury single . Review of Ragdale Hall Spa. Put me off and instantly got out! After a fabulous (overpriced) afternoon/evening visit, I was given normal bread when I am Coeliac, and cannot even share butter in case of cross contamination. The candle pool was cooler than usual but guess thats just one of those things as all other pools were great. Champneys Tring: Disappointing - Read 2,837 reviews, view 1,587 traveller photos, and find great deals for Champneys Tring at Tripadvisor. We have stayed for varying lengths of time, from 2 - 5 nights, and would recommend you stay for 5 nights at least once as if gives you plenty of time to relax. fishy, but I can cope with that. We went to bed, had a terrible sleep - room was very noisy and we could hear everyone going past and talking in the corridor, plus the noise of the aircon, musty room and uncomfortable bed. Whether you are looking for total relaxation, me-time and pampering or to kick-start a healthier lifestyle, Ragdale Hall is the perfect choice. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. We dont always get everything perfect but we work exceptionally hard to give every single guest that arrives at the Hall a memorable experience.Thanks again for posting. Apply to 76 Caravan city jobs available and hiring now in Oxford. So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. Purchased an evening experience as a gift. I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance. Ragdale Hall will become the only UK spa to offer spa treatments using Jennifer Young products, which are specially formulated for people living with or post-cancer, or who have very sensitive skin. At that time it was known as Rakedale Hall. None of the steam or sauna experiences smell of anything nice. Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. TripAdvisor Rating . Ask nicolabZ2098OU about Ragdale Hall Spa. Which popular attractions are close to Ragdale Hall Spa? I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever.I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance.Ragdale is special, I place you can truly relax. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. There was also a blood stain on one of the comfy material chairs, next to the infinity pool. 39 hours per week worked on a four-week rolling rota including some weekends. This was also remarked on by other day guests. . Well take care of everything mouth-watering meals, indulgent treatments and peaceful pools so you can make the most of your time here. Food is healthy and fulfilling, not to mention being incredibly tasty. They get it so right with service and care. Glass bottles like everywhere else would of been nicer.Temperature of pools was find although very cold around the pool and not comfortable to sit around.Classes and Gym were great and also treatments.The whole place is freezing cold so bring layers for under your robe.Food - Dinner isnt good food luke warm and very salty. We changed into our robes which were described as fluffy on the website but were old, scratchy and a bit gross.We went to see the spa, it felt crowded with people and not relaxing at all! Ragdale Hall Spa: As good as ever! By continuing to use our site, you accept our use of cookies which is detailed in our privacy policy. Excellent. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. This is neither right or relaxing. Unfortunately the food was poor again, no option for a normal fry up or breakfast. With an unrivalled range of spa treatments to suit every need. I've been to Ragdale Hall a few times now for various occasions: my mum's birthday, my own birthday, as a romantic weekend with my partner, and as a girls' weekend with a few female friends. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. Hotels near Asfordby Carp Pools & Storage. All of our rooms are en suite and include complimentary toiletries. They turn up in their coats and just stand around you. The bread was vile, so was the coffee. Thank you for the kind words. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Ragdale has changed a lot since I had last been, but I cant complain about anything. This is the version of our website addressed to speakers of English in United Kingdom. They are delightful and friendly. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. Tripadvisor performs checks on reviews. Are there opportunities to exercise at Ragdale Hall Spa? The swim into outdoor pool is great. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites, Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Room was nice although I understand they are updating and refurbishing at the moment, which ours could have done with especially the bathroom, but this wasnt a problem, it was still clean and we had everything we needed.Room key and locker key combined as a wristband to wear which worked really well. I think for that price for 2 days it should be excellent and a couple of other issues, one with room and other with room temperature. The management have made a big mistake with such a massive increase in price and cutting down the treatments so you get far less for your money. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. Beyond the wonderful spa facilities, Ragdale Hall offers 90 comfortable and well-appointed guest rooms to accommodate singles, couples and groups. This experience was alot different and not in a good way. There are similar hotels available. With reference to temperatures within the spa and pool areas, I want to guarantee you that we monitor these very closely and when temperatures have dropped in certain isolated areas the engineering team have worked tirelessly to address. (This should have been 34 degrees). The phone was left unanswered and emails ignored. . Honestly, I don't know where to start. There are some 1 star reviews on Ragdale. Bed was comfy and I slept well on my 2 night break. His experience includes senior management and development . Are there any historical sites close to Ragdale Hall Spa? 4.5. They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. Luxury double or twin rooms just a couple of minutes walk from the main Hall. However a couple of niggles 1. Ragdale never fails to please. Book Hoar Cross Hall Hotel And Spa, Hoar Cross on Tripadvisor: See 7,124 traveller reviews, 2,560 candid photos, and great deals for Hoar Cross Hall Hotel And Spa, ranked #1 of 1 hotel in Hoar Cross and rated 4 of 5 at Tripadvisor. Suites include a sumptuous lounge space and a separate bedroom area. Nice food. If you have any concerns, please email us. Tripadvisor performs checks on reviews. Available as single, twin, double and triple occupancy. This cost me 167 and two additional treatments cost 95. I did address this with a member of staff who replied the temperature had recently been . This cost me 167 and two additional treatments cost 95.I have been visiting Ragdale for 20 years and felt I had to write a fair review. Champneys Henlow: 10 reasons why I was less than impressed with this Champneys - See 2,717 traveler reviews, 898 candid photos, and great deals for Champneys Henlow at Tripadvisor. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! I phoned the Spa to complain and request they at least get 2 treatments for that price but they refused to budge. Would highly recommend the sinus soothing facial! All the other pools should be operating at correct temperatures.Sorry for failing to meet your expectations on this occasion. This was our first time and really looking forward to some R&R. Claim your listing for free to respond to reviews, update your profile and much more. . What are some restaurants close to Ragdale Hall Spa? We were shown to a table where the waitress walked off with not a word or explanation of anything! My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. . This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. Duty Manager, explained that no other accommodation was available. We wont be booking again. We ended up calling someone over. Review tags are currently only available for English language reviews. Positives, the robes were comfy and the rooftop pool was lovely. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. Mottram Hall: Avoid - Spa Overcrowded and Restaurant Chronically Understaffed - See 2 782 traveller reviews, 1,190 candid photos, and great deals for Mottram Hall at Tripadvisor. 1,977 reviews. Here at Ragdale Hall Spa, our dedicated team of 520+ employees, stretching across 25 departments, are those who make our exceptional reputation possible. new. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. Please Ragdale make these standards very clear on arrival and ask staff to be on the lookout. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. I ordered grilled asparagus to start, which was some salad leaves thrown into a bowl and some boiled asparagus with a bit of salt. We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. A really lovely read, I will share with the team, This is the version of our website addressed to speakers of English in the United States. !There was also a blood stain on one of the comfy material chairs, next to the infinity pool. The Candle room could be lovely but again this water ruined it. I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. When we were there all the pools etc were hot but can totally appreciate it must cost loads to heat so if you have to close an outside thing like the lazy river I think thats better than making everything a bit worse or unaffordable . I will certainly be back!More. Went into the steam rooms which were good. They have been given a refund of 116 which ragdale say is fair, and they don't like I have commented on trip adviser. You can save up to 35% on a blissful two-night spa break this year, plus you'll receive a Clarins gift, worth over 35. I appreciate how frustrating it must have been trying to and failing to make contact with the Hall prior to your visit and we failed to reaffirm your faith after that point. 49 treatment rooms. I went to Ragdale Hall with my sister for spa and an overnight stay, a birthday treat from ourselves to ourselves. This is a place of relaxation and switching off. A moment doesnt always need to be fleeting. View all. I dont feel its really appropriate during any kind of spa experience, least of all one charging top price.The lazy river was closed on our visit, it would have been nice to have been made aware of this in advance of our trip or even by staff on the day. They turn up in their coats and just stand around you. Service 4.6. Many travellers enjoy visiting Loughborough Carillon (7.4 miles), Leicester Abbey (9.6 miles), and The Old Rectory Museum (7.2 miles). We use cookies to understand how you like to use our site and to improve your experience. The floor in the Thoughts room was dirty. For specific enquiries, we recommend calling ahead to confirm. Inclusive treatment was lovely - back massage and mini facial. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Id suggest people spend their money elsewhere, like we will be doing next time.More. #3 of 5 hotels in Melton Mowbray. I was there with one of my daughter in July and apart from the fact they had quite clearly turned the heating of the pools down, which we considered understandable given the climate at the time. Ragdale Hall jobs. This is neither right or relaxing. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. #3 of 5 hotels in Melton Mowbray. This new role is an exciting opp . We had a few spa treatments and again, super lovely staff and a really relaxing experience. We went up to the roof top pool which was so nice as we got in. Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. Same person lead the classes - think her name was Kelsey. This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. Howard Van Doren Shaw. The same with the various heat rooms, all super hot on the evenings I've visited.My recommendation is bring a good book, switch off, aim to relax and I guarantee you will. Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Does Ragdale Hall Spa have any great views? Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. Everyone is entitled to an opinion but some of the latest are ridiculous. Tripadvisor performs checks on reviews. 22,691 - 24,800 a year. Show more Write a review. An oil diffuser which had been placed in the room did not mask the smell. Sadly, I wish we hadnt bothered. Afterwards she left me to get dressed & told me to keep rehydrated, but didnt give me a drink, then took me into corridor & pointed me in direction of waiting area & said I could sit & wait for my friend, again given no drink. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. Ragdale Hall Spa 3.6. Basically didnt want to know. Thank you! Two beautifully paneled, expansive parlors, located on the first floor, are available for relaxation, recreation, study . Ragdale Hall Spa 3.7 . Thank you for the kind words. - we can pick up our own water on way to table and order on a QR code if that helps ?? Lamb, pork loin and beef delicious, with proper vegetables . If the system detects something that potentially contradicts our. On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. I have no complaints whatsoever. Michael Cleavenger has over 25 years' experience in nonprofit administration. Disappointed not as expected wouldnt return. New live in accommodation bartender vacancies are added daily on JOB TODAY. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Had a day visit today at ragdale hall. But then to my HORROR a tampon was resting on the headrests !! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Changing rooms are filthy, door hooks hanging off. The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. 2. My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! 1,975 reviews. I did address this with a member of staff who replied the temperature had recently been turned up!!!!!
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