If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The first approach is to sell off any clutter you may find in your home . I have, in the last week, attempted to purchase three different listings. They refuse to cooperate and insist that the credits are there, but they arent. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. Read the 8 tips below on how to sell on Mercari fast. I sell supreme clothes on Mercari. I would say that 50 percent maybe more of the jordans on mercari are fakes. Be as detailed and as honest as you can. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. It is essential to note the item ID found in the message you received about the removed listing. Seller wrote me an apology saying she missed the order! If they lied about receiving it then how did they send it back? Procedure (Act no. No I replied I want my item. I still do not know if I will be reimbursed. There are times, however, when the seller forgets to update tracking details after confirming shipment, so it is best to message the seller and ask for the tracking number of your order. Dont forget to think about shipping weight and packing also! I have an item I want to return for the reason it is not as described. With that information, you can easily price your item. Selling on Mercari Whether you're decluttering your home or looking to make some money, selling your stuff on Mercari is fast and easy. Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. made of materials that cannot be detected with a metal detector. Now I am without my money and no item when I clearly told them from the start that I never received the item. Create an account to follow your favorite communities and start taking part in conversations. Because it was the weekend, I was not able to take the photos. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. Bought 2 computers. To keep the marketplace safe all sellers need to verify their identity. The unfortunate part is there is no real way of contacting and talking to the compliance team. Nothing I can do about it, and Im 100% innocent. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. Sign up now with a 3-day money-back guarantee! Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. It's honestly a dying company. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. I purchased 2 working computers, got one, it was dead. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. Dealing with this situation for the past week has done nothing for my situation besides give me a headache. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. The seller did not send the original receipt as promised . Mercari is still asking for more pictures. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. She sent me damaged goods and Mercari protected her. In the example you give the answer would be NO. I provided proof of my item authenticity also. You will need to enter your email and name and come up with a password. Mercari. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. One of the go-to pieces of advice if you are in the reselling business is that you start using a cross-listing app that can help you advertise your items on the different marketplaces, saving you the time you would otherwise need to create different listings. 1. They get to keep items, Get them for free and MEcari does nothing to protect the seller. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. I Appreciate your time and effort put into this article. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Now of course I cant even leave feedback about this seller. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Use of them does not imply any affiliation with or endorsement by them. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Thanks for the info. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. The short film Where Can I Sell Replica Watches is a song of the most popular movie, you saw a few years in recent years. Mercari provides labels for the They will hold your money until it gets to you. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. There is a 10% selling fee for each item on Mercari. Please know, how much I really enjoyed your class! I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. Its an unfair practice in my opinion. I purchased a pair of boots on the Mercari site that were list mens size 9. Authenticity guidelines - Mercari: Your Marketplace Authenticity guidelines Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. protection", Listings that make false health claims or misuse terms (such as "virus", Mercari may not be used in connection with any product, service, transaction Credit card companies offer buyer protection to save you from fraudulent purchases. Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. Illegal to sell. Copyright 1995-2023 eBay Inc. All Rights Reserved. Never had a problem with ebay! Violates any law or government regulation, or promotes or facilitates such Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. I have been swindled out of funds by buyers claiming issues with orders. Its much better and safer for a buyer to shop at Amazon and EBay. What a well organized, completely thorough, tutorial! Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. That's what it is. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. One arrived, dead. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. Every time I try to sell the page you have reached 600. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. I have the know how and they owe me $69 I am no victim and never will be. If you are selling collectable items, or expensive items, do not use Mercari. As far as Im concerned Mercari is the pits. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! With this method all you need to do is pack your item up, and bring it to the postal carrier. Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. Both state and federal laws prohibit this type of conduct. The better a description is, the higher the chance that your item will sell faster. not going to use it again. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. E-cigarettes, e-hookahs, or other vaporizing instruments that contain That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". Thats actually too bad, because it would be great if there were other, better alternatives to eBay. discretion). EXACTLY. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). Penalties for doing such are not worth it. MERCARI REVIEW Just go to The California. Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. I honestly don't care. The people you talk to on the phone are just the customer service people. Buyer beware. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. On Mercari, shoppers have the option to like listings by pressing the heart icon. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. I feel as if I have been scammed not only by the seller, but Mercari too! on diamonds, and emeralds. Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. Fire, flood, etc. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. Regarding buying on MercariI have purchased a number of items (maybe 12?) Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. All we did was to buy a product off of the Mercari platformwe were required to create an account. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. @chaocathy1 A tracking number is required for all items. Otherwise, register and sign in. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login Mercari is NOT SAFE. such as: Ebooks, PDF files, user generated content (UGC) or items for online New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Can you sell replicas on Mercari? Worse the money earned goes to gangsters and terrorists. I attempted to work with the seller and received no response. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Self defense items, including military-grade items. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Now they suddenly want to be law abiding Im calling a spade a spade. Coach Purse You should have received a refund for them misrepresenting it. . People are going to prison, but I had to do most of the work myself. So basically they're useless, powerless, to do anything about most situations. And I did for fill out form. Before you tap List you have to decide on the price you wish to sell the item for. What happened to the package once it left drivers hands is anybodys guess. I do love eBay money back quarantine , but I never sale on eBay only as a buyer By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. Thanks for your article! Theft at the delivery site is often the reason you did not get it. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". The description is where you write your listing title, description, and hashtags. So yes they do take the money before you rate the seller. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. Hopefully, this guide helps you with your online selling journey. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. What does that mean literally came from a replica site? I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Keeping its buyers safe is a priority for Mercari. counter drugs, Products, tools, or services specifically offered or intended to be used property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. I have personal experience with buying something not as described. Sorry, this post was deleted by the person who originally posted it. They would have refunded it. That goes both way. I shipped a expensive item using the printed Mercari label. I provided all the details to Mercari and they didnt further investigate the seller. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. However, many products on the market are indeed "copies", but it is wrong to describe every such product as a "knock-off" when it may be simply an imperfect "second". cosmetics (any ingestibles): Listings or items descriptions that offer miracle cures such as "cancer They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. Please, I wont even collect from some of them because they are so nasty its not worth it. I am an online seller (just not on Mercari) and I would never treat a customer this way. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. 06:58 AM. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. I already had a mens size 9 boot and ordered these because they were a different color. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. For more details, visit Mercaris Prohibited items page. Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. Just a heads-up. If you receive a notice about an indefinite suspension, Mercari has banned your account. protected species, Humans, human body parts, organs, cells, blood, body fluids, and items Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Mercari charges sellers a fee of about 13% to sell on their platform. You have to fill out. permitted. It does not reflect poorly on the seller who did not provide the product. So far I have no bad experience I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. How could they have known it was/is a "knock off"???? deemed to be a violation of our Terms of Service regardless of whether the It also did not have as much memory or hard drive space as advertised. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. In comparison to every other online selling site, Mercaris pictures are just awful. Press question mark to learn the rest of the keyboard shortcuts. In the long run that can ruin shoppers confidence in your listing. Like other sites, you simply upload pictures of the item, along with a description and price. Wont even release funds for items people received. Mercari has buyer protection in place to keep the buyers safe. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. special mailing or handling instructions must be sent using the ship on and have been 100% satisfied with every purchase. This info also enables your results to appear when users use filters while shopping. I was scammed by a seller on Mercari. Note: For brand-name products, serial numbers or receipts must be (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . At the cost of those of us that have not stood up and challenged them. Mercari is NOT a safe place to buy. Its not like eBay or Amazon are any better, in fact they are worse, much worse. You cannot leave a negative review for a bad seller in that situation. #m13166668176 for $ 27.00 plus tax and shipping cost. Although not recommended, a lot of sellers leave the product description blank. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. If you've received a warning message from Mercari because you've listed a prohibited item or engaged in any prohibited conduct, then be wary because this can lead to temporary suspensions, account restrictions, or termination, depending on the severity of the warning or number of prior warnings received. Thank you! now returning it for no proper reason and they approved her request Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. Sellers sign up to Mercari and list their items for free. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Dont miss the extended list of best things to resell online to boost your sales further. They have some great deals on designer jeans & clothing. It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year.
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