I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. I find this establishment to be shameful and terribly inadequate! JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. Will definitely return for another stay at JW Marriott Essex House! Crowne Plaza Times Square Manhattan, an IHG Hotel. Modern take on an American steakhouse serving up killer steaks and fresh seafood. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. Restrooms & Showers - Private bathroom, shower/tub combination, bathrobes, and slippers I asked her to please email me confirmation of that and she said she would. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. Our room was in the back and was very quiet. The location is amazing! JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. We were given a room after a long flight that had been flooded the night before. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I have shared your experience with our team. Nothing I can do. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. . We were led to believe this was a luxury hotel?! Many travelers are interested in one particular factor the neighborhood. The bar area has seating around a fireplace. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. What has ensued since then is absolutely absurd. She was clearly new and not well trained. As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! Spend your money elsewhere when staying in NYC. I had a one night stay here Dec. 17-18, peak Christmas time in NYC. They did not give me that so had to sleep on the floor. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. The restaurant is modern and truly one of the finest on this end of Central Park. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Enjoy free WiFi, a full-service spa, and breakfast. Prices are subject to change. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. If you stay here, the rooms are expensive to begin with. There was a marble bath but the grout was missing between some of the marble on the floor. Thank you to the team! For a special occasion, indulge in our rooms with terraces overlooking Central Park. In a city that never sleeps, the perfect event awaits for you to discover. This July was horrendous. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. A luxury environment where there are always opportunities for professional growth and recognition. We did not catch this hotel and its staff at their best. We enjoyed beautiful views and could even see famous Wollman rink in Central Park right from our window! Bad decision on our part to eat there. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. Starts and ends in the lobby. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. Valet parking only. I swiped my credit card for the standard $150 security fee and proceeded to the room. We stayed at this hotel in January and had a great stay. Open for Perfect locationacross from Central Park between 5th and 6th Avenues. Guests can relax and enjoy a variety of beauty and spa . Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. Thank you!!! Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. Location. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Hilton Conrad and Thompson Hyatt are both delightful and will get my business again after previous stays. This was a Christmas present for us to celebrate a Wedding anniversary. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. The restaurant was open limited hours with limited food. JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". more. Needless to say, our We stayed at this hotel in January and had a great stay. Join us for signature brunch selections or after-hours drinks at the cocktail lounge, which is open until 1:00am. Towels never showed. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Bryant Park is a short 20 minute walk through Times Sq. The Essex House is more expensive than the less iconic, less well-locatedBenjamin, but it offers a similar level of luxury and also features an in-house spa. I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. Guest Rooms 528 Venue type Luxury hotel Ratings Northstar 4 AAA 4 Forbes Travel Guide 4 Awards Recommended by Forbes - 2019 Recommended by Forbes - 2020 Venue Highlights 3D Event Space The service was lackluster. What?!! I cant begin to describe the horrible nature of our recent stay at this hotel. Sheryl Crowhas been photographed walking out of the golden doors, andAngelina Jolieis rumored to own a penthouse here. Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. Imagine my surprise the day after I check out when I discover that my free night and 15k points have been refunded to my account, and the hotel billed me for $1022!! It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. See more questions & answers about this hotel from the Tripadvisor community. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. We still do have our Marriott platinum status. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness center. We finally had the engineer come, and he said oh well the heat is off in the hotel. Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. Central Park is outside the front door and the upper west side and midtown attractions are a short walk away. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. the location is beyond fabulous. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. Housekeeping was spotty. What food & drink options are available at JW Marriott Essex House New York?
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