Anyone else have this problem? rev2023.3.3.43278. Easy sign-in, Samsung Pay, notifications, and more! iPhone XR It's puzzling to see a blank screen when you turn on your computer. In the meantime, the 'blank screen screensaver' seems the best workaround. The 1st gen Naim streamers were always susceptible to dropouts with Tidal due to their very small buffers which were only really designed for local streaming rather than web streaming where latency can be an issue. Making statements based on opinion; back them up with references or personal experience. Create an account to follow your favorite communities and start taking part in conversations. It seems to have to do with how the audio is actually played, see for example this thread. Roon is a good way to do this, but it requires a subscription and a networked computer to run it (which you may already have). A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. Could your cables be loose? Lets check how to enable background data usage for the music. If your sound is coming through a monitor via HDMI, maybe when the screen shuts off the sound stops. Shit will get better but we kinda gotta rough it out for the future, imo. If the factory reset doesnt help, next I will log out/in of TIDAL via naim app &/or reset my TIDAL passwd and as per your tips. 07:39 PM In the Power User menu, tap on Power Options. mobile is already set to Normal quality but when the music stops, it's not buffering. Make sure that you use the exact name of the app. No need to close it all down and restart. The video player automatically scales down to a corner of your screen allowing you to watch a video and work with other appssimultaneously (until you disabled the option in the System Settings of your device). If that is OK then issue is mostly likely with your home network. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. Yes, certainly worth trying to get to the bottom of any networking issues before you try Roon. We are not officially endorsed by nor affiliated with Tidal. When I use apple music and listen to albums in my library, the music cuts out, mutes, and jumps for about 15 seconds after I lock the phone. The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! I played it again, and to my surprise, the same thing happened. The best answers are voted up and rise to the top, Not the answer you're looking for? Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. Can't Add App Already inside Secure Folder to Home Screen. Screen Overlay is a function that allows apps to appear on the top of other apps. Anyone else experiencing this? in. Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. ) in. A place where magic is studied and practiced? Turn off Power saving by tapping the switch. Very frustrating. I believe that the first one is the most important one, but I also modified the second. I can go a whole drive without having this issue, or this issue can happen several times on one drive. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. This issue is strictly within the Naim app. My theory is that this app is being auto shut off by Samsung OneUI or by Andriod 9 in an effort to save battery. Select ' Clear Cache ' on the new screen. Fix: Music Stops Playing When Screen Turns Off On Surface. But it was the phone that turns off the music after 2 minutes of "inactivity", 06-18-2019 When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Restarting your phone would be sufficient to fix it. Open both the drop down menus in front of the Put the computer to sleep feature (for on battery and Plugged in, respectively, and set both of them to Never. Step 5: Look for the problematic app and turn off battery optimization for it. Press question mark to learn the rest of the keyboard shortcuts. But before spending $$ I just want to make sure it will help with my issues. I never have issues with TIDAL aside from the one of two outages they suffer from per year. Why do small African island nations perform better than African continental nations, considering democracy and human development? Super User is a question and answer site for computer enthusiasts and power users. Same issue still persists as with TIDAL, the music stopped playing after 1.5 hours even though the playlist loaded was 24 hours worth of music. I have the paid, full version of Equalizer Plus and it worked great on my old Galaxy S7. I dont have this issue when streaming radio, upnp or Spotify connect. To fix the issue, you need to disable the music widget in lock screen settings. * For Samsung Supplies information go to: * For S.T.A.R. For example, some messaging apps may cause a chat bubble to appear in front of an open app, such as a browser. To be fair, Qobuz and deezer aren't a whole lot better for me on CarPlay. Second playlist stopped playing after an hour and 45 mins on a 500 track playlist. So I disabled that and now it works great again!!! Thanks, Step 2: Tap on your app. Several Samsung Galaxy phone users have reported that uninstalling the Samsung Smart Switch app from their phone fixed the random music stopping issue. Another was to disable so-called 'connected standby' in your registry. Step 2: Tap on Battery followed by App power management. in, 04-08-2020 Please take our brief survey. in. Sounds like you should log a call with Naim support then. Microsoft has not addressed this pressing issue ever since the first Microsoft Surface tablet was put on store shelves, but this problem can, fortunately, be fixed on the users end. Lets check multiple ways to stop music from pausing when the screen turns off in Samsung phones. Create an account to follow your favorite communities and start taking part in conversations. (Last edited I tried closing all apps. directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. Completely power down your Android device and back up again. Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. So the issue is not with TIDAL. I thought my wireless headset ran out of battery. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Then on an iPhone X or later, tap Done. vegan) just to try it, does this inconvenience the caterers and staff? If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. Whether you're streaming music from third-party apps like Spotify, using Samsung earbuds, or listening Tap in the upper-left corner to delete the app. Expand the Display section in the Power Options. I usually play music I have downloaded and have Tidal in offline mode in the car. The app needs to have access to the background data for proper functioning. Please let me know how to fix this bug or let me know if you can fix it in the next update for the Galaxy S10 Plus. Spotify has a store version now, but still doesn't support CS. You will. Tidal is a music streaming service. If luck is on your side, the issue could be a one-time problem. \o/. usually this is solved by turning the phone off and on, but today nothing is working. Because the 272 doesnt have native Roon support you also need to deal with this, which can be done in software but the easiest solution is probably to buy a Sonore UPnP bridge from Smallgreencomputer for about 200. Sometimes if I open another app like Google Maps, Tidal will stop playing music. Top 6 Ways to Fix Computer Turns On but no Display on Windows 10. Press question mark to learn the rest of the keyboard shortcuts. I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. If it isn', A Screen Overlay error appears on Samsung phone or tablet. The bug also happens while plugged into USB power or running off the phone battery. Tidal stops playing at random times when screen is off on Samsung Galaxy S20. It seems completely random. On my PC, the only way to get sound back is to restart. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. My network is good, no issues there. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. For a reference test, I installed iheart Radio, played a radio station and turned off the screen. Apple and Spotify work quite smoothly, though. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. Are there tables of wastage rates for different fruit and veg? It should never do this, and just keep playing until I stop it. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. iOS15 Same problem with my nd5xs. First, make sure your tablet is plugged into a charger. the ultrabook is still active and spotify appears on the lockscreen and starts playing immediately when the screen turns on again. I tried both bit filtering modes built into the phone. Tidalwas the first music-streaming service to offer its songs at higher-than-MP3 quality, meaning that - in theory - it should sound significantly better than Spotify, Apple. Answer (1 of 13): It's possible that you would find certain apps getting killed in the background on your device. Just TIDAL. Hope that works for you even if it isnt a solution. 4. If you tap the phone gently to reveal the fingerprint sensor on the black screen, the music will resume playing for roughly 6 seconds and then auto pause again as the screen goes back to black. Find out what are lock screen stories and how to use them from the next link. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times If you want to make sure that your Surface does not stop playing music (or video) when its screen turns off, the following are the two most effective methods that you can use to do so: Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. Method 1: Turn Sleep off. Since owning my 272 I have only been using upnp and Spotify Connect and it has been working perfectly, never had a single issue. It is infuriating! Copyright 1995-2023 All Rights Reserved. I just did a factory reset before you replied, so well see if that fixes things (testing it now). Documents app allows you to listen toaudioandvideo files when the app is in the background or the screen is locked. How to match a specific column position till the end of line? Apple acquired Beats Music & Beats Electronics on 1 August 2014. Any and all other apps do not have this issue. Please help us improve by selecting a reason below. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. This is really really annoying and makes the ultrabook useless for hearing music. Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. 06-14-2019 But MS seems to have decided they want to go 'the apple way' :-) But for me, the 'blank screensaver' works - apparently, you can even configure screensavers to show the lockscreen when 'woken'. If you preorder a special airline meal (e.g. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. I got that problem but it was because my mail wasnt verified. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. Volume lowers down automatically on windows 8 when monitor shuts off. 2023 Guiding Tech Media. I only use TIDAL via ROON at this point so commenting on the actual TIDAL reliability. Press J to jump to the feed. When my Win 7 PC goes to sleep (or put to sleep by me), I can power off the monitor (with built-in speakers). If battery optimization is enabled for the problematic app, it might also be the cause of music not playing usually. I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. If the music still stops after locking the screen, uninstall the app. Search for the app. We know it's important to be able to listen to music with a locked screen; we'd like to help. Adjust the Data saver settings. Step 1: Open Settings and go to Device Care. r/TIdaL Tidal disappears after some minutes of inactivity from Android's Media Control notification (other apps like Pocket Casts or Spotify don't) r/TIdaL Tidal randomly stops playing when app isn't open (iOS) Samsung phones pack a special feature called Sleeping apps to preserve battery. Press the Volume down key several times to highlight 'wipe data / factory reset'. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. It's connected standby (modern standby). Step 3: Disable the toggle next to Put unused apps to sleep. Find out how to reset app preferences and what happens after resetting app preferences. It also happens when you use wired headphones and even happens playing through the phone speakers with no wire plugged into the AUX jack. Apple please fix this bug! Learn more about Stack Overflow the company, and our products. Launch iTunes or another music player, click the "Play" button and close the MacBook. Then install it again. how to update Google Play Services manually, 7 Best Ways to Fix S Pen Not Working on Samsung Galaxy Devices, 3 Ways to Privately Share Photos with Instagram Users. I noticed today that when I put down my iPhone and locked the screen (one click on power button), the Apple Music stops playing. That wont delete any data from your phone. When it happens I have to press the power button and play resumes from where on the track it stopped.. I know there is another thread for this but it wouldnt let me post a reply. At times, the music widget interferes with the other third-party apps, and that makes the audio stop when the phone screen turns off. Looks like no ones replied in a while. It's been this way for a long time, well before the Spotify exodus. Anyway, now I know how to fix it and it works great! Wait for the app to restore, then open it from your Home screen. The content remains unbiased and authentic. Randomly, it will just stop playing in the middle of a song. the point of the audio/video you are on is lost if iOS data protection is enabled). in, 07-20-2019 Step 3: Enable the toggle next to Allow background data usage. To learn more, see our tips on writing great answers. I don't see it being improved any time soon. Glad issue one is sorted with the recommended Factory Reset. Tried various options with the naim app. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Tidal is a 100% community-driven subreddit. If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. So it seems to just randomly stop playing whenever it wants to. 10-02-2019 Copyright 1995-2023 SAMSUNG All Rights Reserved. If this is affecting the Music app, take a look at these steps first: If the behavior continues, we'd also suggest removing and redownloading the Music app to your device. Thanks for contributing an answer to Super User! Try telling it not to shut the monitor off when idle. You just have to decide what's important to you. Turn on the toggle for Allow background activity. If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. Turn on the toggle for Allow background activity. seems like some people had this problem a while ago, but nothing super recent. Audio stops playing on Galaxy mobile devices or accessories, Do Not Sell or Share My Personal information. Spotify didnt do this. Another option, which is free, is to run BubbleUPnP Server on a computer or NAS, which will also buffer the incoming Tidal stream. in, This solution is the one to turn off the setting. S Pen is not recognized by Galaxy phone or tablet. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. Issue two Im not sure on - copying in @tomvamos for reference. When streaming TIDAL, the 272 stops playing 1 - 2 hours in, always, regardless of how large the playlist is.
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