This is a user community forum, not a direct route to TurboTax Support. Tax professionals can charge their service charges separately as well. Lock in the best software renewal costs without paying out of pocket. Smh. Try scheduling an appointment with your local office. Here is their website link, that has their contact information. It means tax professionals do not need to chase their clients for professional service charges. Every year it would show as IRS REFUND. No one here can see your fees or the amount of your refund. According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. If their clients have past dues, TPG would collect them from the clients on their behalf. what was this deposit for? when i enter the app store, i click "updates", then click "update". Turbo Tax really is an excellent product and I am really surprised. If you used the TurboTax online product and used another account, you would have to open that account to find your 2018 tax return. Where to cash a TPG-issued check; Account SBTPG did not contact me at all. the same thing happen to me too. Check with transmitter for availability. 2 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. 1Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. TurboTax is committed to protecting your personal information. You should receivea letter from the IRS telling you why your refund amount was changed. See this FAQ for what is included in California: FAQ: What is the Premium Services bundle? do ir. Mmk. Unbanked taxpayers may receive their 3rd stimulus payment by paper check mailed to the last known address on file with the IRS, or on anEconomic Impact Payment Cardwhich is a prepaid debit card issued by US Treasury. That fee is $40 (or $45 for California filers.). Do they process federal and state returns separately? Once TPG receives the refund, your fees are withheld and paid by direct deposit. Scammers and identity thieves are already taking the opportunity to prey upon taxpayers with phone calls, text messages and emails. I know that money would be taken out for taxes to file. I have a similar issue. Collect fees all year long for professional services you offer.3, Compete with large tax offices and attract or retain more clients with a tax time advance. It says directly that the total price (taxes included) is $173.98. SBTPG will show our money received tomorrow morning and will send it to our banks sometime that morning. SBTPG is an acronym for Santa Barbara Tax Product group. TPG offers tax-related financial products through a network of tax preparation . And is your Federal refund on your Federal return Form 1040, Line 21a approx. Note: The refund amount will be less than what you expect because you opted to pay the tax filing fee through the refund amount when applying through SBTPG. Find our contact information including our hours of operation. I am sure you have lost a number of customers for this. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. Where is MY MONEY(?) It offers tax products to taxpayers and tax professionals. Been with Intuit for going on 6 years now. I feel sorry for the tax payers who really need this money and the amount is a lot more than what was deposited. When you apply for a tax refund through TPG or one of its partners, you allow them to deduct their charges from your refund. It acts as a short-term loan for taxpayers as they have to pay interest on this amount until the IRS refunds their taxes. in Mand BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. They are the 3rd party bank your refund has to go thoughso they can take the fees of of your refund. On hold right now with TPG Products and the line has been busy on/off but I'm going to keep calling until I get through to someone because I'm PISSED! So my federal return was $411. However, this morning I see a deposit of 700 with the description I set as the title. What message are you seeing? In this public forum, we cannot diagnose why your refund has been reduced. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. 877.908.7228. * Automated reminders save you time and help you avoid no-shows. Location of This Business. Is the missing amount explained by a state refund that you haven't yet received? It is more commonly known as TPG. SBTPG charges are $39.99 for a tax refund. NEW! This is apparently a common issue among tax-filers this season. It's always the exact amount on my return. In-season Fast Cash Advance available first day of filing. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. I will not be using TurboTax again. For example, both Intuit, the maker of TurboTax, and TaxSlayer.com have been fielding questions in their online forums since early in 2022 about why TPG Products is showing up on tax forms. Visit the IRS Coronavirus Tax Relief page or the IRS Economic Impact Payment Information page for the latest information. You'll decide how you want to receive your refund amount too. for 33 years. What do TAX PRODUCTS PE4 SBTPG LLC means? where is the r; My ipad3 isn`t allowing me to install my apps. But we can tell you some things to check. Taxpayers are advised to visit the IRS Economic Impact Payments page or IRS Fact Sheet for more information. This is a debit/credit card processing service to make payment processing from clients easy. Tax professionals can deduct their fees from the refund directly as well. IRS shows my return processed to bank (obviously without fee deducted). My refund was meant to be $1343. Why is the amount that turbo tax said it was going to send, not the same amount that has been deposited into my account? Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. Starting January 2 each year, they can offer up to $ 6,000 of fast cash to their clients. The refund is from Santa Barbara Tax Products Group. if you opted to pay your Turbo Tax fees by using your refund, the refund processing service used is Santa Barbara Tax Products Group. PO Box 508 West Chester, OH 45071 | A Green Dot Company NMLS ID 914924 | Technology Privacy Statement, IRS Economic Impact Payment Information page, IRS Economic Impact Payment Information Center. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. If you paid your TurboTax fees, your refund will be processed by SBTPG. December 28, 2020. Clients that select the Refund Transfer can now open a GO2bank account and access their refund using a, . Turbo Tax guarantee promises were keptby Turbo Tax. I dont owe any child support , no judgments, dont owe the IRS back taxes. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. This product is not a loan. After giving me the correct totals, it all added up. last time I use turbo tax. Company called tpg products SBTPG llc 220330 deposited $1468. I looked on SBTPG website and it indicated that it was probably due incorrect information or unusual activity on my SSI number. If you chose to get cash through Wells Fargo bank or Walmart, it will cost you an additional $10 and $8 per check respectively. reply by email or better yet call me or give me a number to call. Premier investment & rental property taxes. I'm not complaining everybody loves extra money and I'm keeping it but the status of my 2020 return says its being processed and isn't ready yet so I know that's not what that money is. All discount programs offered through TPG are excluded from this program. what was this deposit for? I worked for the I.R.S. what is this. That payment method also has an additional $40 service fee ($45 for California filers) and possible sales tax. (This line has no information on Economic Impact Payments. TPG Products refers to Santa Barbara Tax Products Group. Estimate your self-employment tax and eliminate any surprises. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. The file names were concerning. Very soon you might get a direct deposit from TPG Products SBTPG LLC! To check on regular tax refund status via automated phone, call800-829-1954. We'll help you get started or pick up where you left off. Themost common reasons so far this season are: You should look for a letter from the IRS and if you do not have one or do not receive one, you would need to call the IRS at 800-829-1040 as no one else would have the answer as to why your refund was reduced. Some Americans have been surprised by a deposit from the Internal Revenue Service in their bank accounts. This is a user community forum. Normal tax refunds will be processed within two days after the IRS sends them to TPG. instead of it a; Federal property tax products pe1 The ID itself is the fee taken out from your refund as part of the agreement when you used these outside services. Please advise. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. The truth is that it was a failure of leadership to choose such a poorlyvettedparty to do business with. where did the other 45.00 go? If it was the IRS that reduced your refund, there may be a message in the "Where's My Refund" tool if it was due to an offset. SBTPG already deposited some of the money, so why are they holding the remainder up now? I filed my refund in April with TurboTax and still haven't recieved it. If not, then IRS is just too slow in updating the refund status page for you. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. And when you explain this can you dumb it down plzThaaaanks(: if you check the status of your refund on IRS website now, it should show "Refund Sent".'. That was where the issue lies. Advances provided by Green Dot Bank, Member FDIC. Does SBTPG offer services to taxpayers only? My refund amount is way off. But I know I did not read anywhere on Turbo Tax that they can take 60% of my tax return. The amount I was suppose to have gotten back is $970. For your privacy and security, please do not post personal info in this public forum. Santa Barbara Tax Products Group -they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. Its on the home screen. TAX PRODUCTS PE1 SBTPG LLC credited and debited my return same day (amount was with fee deducted as expected). The IRS will issue the 3rd stimulus payment to the same bank account used for a taxpayer's 2nd stimulus payment. Neither has the IRS. It was shown on several screens and you had to agree to it. Tax professionals can use its products to offer tax filing, refunds, and advance refund services. Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. If my deposit storage is not corrected I will not be using Turbotax next year. If not, I've provided a link below. What happens if my direct deposit is returned? The state worked fine but this amount did not. to pay some of the past due debt. $1600? Ask your provider about other IRS e-file options . Just now getting a letter. I'm expecting a federal return of about 4200 minus the fees I paid for filing, it should have been 3600. Your ONLY source of information about your refund now is the IRS. A Green Dot Company NMLS ID# 914924 | Technology Privacy Statement, Tax preparation fees are paid from the refund so there's nothing to pay up-front. Been part of TTLive, Full Service TTL, was part of Accuracy guaran TPG PRODUCTS SBTPG LLC - Deposit less than refund amount. Tax products pr1 sbtpg llc ach. You can also log into your temporary account at SBTPG (Santa Barbara Tax Products Group) which initially received the Federal refund and took out the fees. Are you including the extra 39.99 Refund Processing Service charge (44.99 in California)? https://ttlc.intuit.com/community/account-management/help/how-many-turbotax-accounts-do-i-have/00/26 How do I clear and start over in TurboTax Onli Premier investment & rental property taxes. I worked for the I.R.S. Something was not reported correctly on your return and the IRS recalculated your return causing you not to have a refund. The IRS has struggled to meet taxpayer expectations. **Disclaimer: Every effort has been made to offer the most correct information possible. No, SBTPG offers tax services to taxpayers and tax professionals only. No, the IRS and other government agencies will never call asking for your Social Security Number (SSN) or banking information. Waiting is frustratingrefunds are taking longer in many cases. TPG is facilitating collections that are being made directly through EROs. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Im saying is that it should included with the total im seeing on the home screen, so when i go back and check, every thing adds up when i start doing the math. PE1 and PE2 are tax refund codes to denote a refund transaction coming from SBTPG. How to Calculate Adjusted Gross Income for E-Filing Your Taxes? TPG offers tax filing and refund services to taxpayers directly as well. If it was from Tax Products Group, then that would be the Federal refund. LOL. No, PE1 and PE2 are two bank transfer codes that will show up on your bank statement sometimes. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. Get an advance on your tax preparation fees so you get paid in days, not weeks. You said "bank checking account" above. Santa Barbara Tax Products Group, or SBTPG, is also sometimes abbreviated as "TPG Products" on tax forms. They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks. **Say "Thanks" by clicking the thumb icon in a post, BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. in Mand BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. Whether you owe taxes or youre expecting a refund, you can find out your tax returns status by: Using the IRS Wheres My Refund tool. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Tax refund and e-filing are required in order to receive this product. To check on regular tax refund status via automated phone, call, . Santa Barbara Tax Products Group-isthe company that processes the refund whenever you choose to have your software fees deducted from your federal. Really--are you blaming TurboTax for the pandemic that caused the IRS to become backlogged? Then SBTPG's bank sends the rest of the Federal refund to your bank . How are fees paid? They have been serving the consumers with tax-related financial products and services. I am having this same problem. A state refund comes directly from the state. That description you posted looks like a deposit from the intermediary company (SBTPG) that first receives your funds from the IRS, then subtracts the TurboTax fees, then sends the rest to your bank account (or card.) We'll help you get started or pick up where you left off. 7 Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Available to new and existing TPG clients starting in November. This page will be updated as more information is available. Oh and you might check 1040 line 30 to see if you claimed an amount for the 1st or 2nd stimulus. 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. Who is this Santa Barbara Tax Group and why is this happening this time? Must be enrolled in Standard Refund Transfer program to qualify; all discount programs offered through TPG are excluded from this program. The deposit was for $197.03. I worked for the I.R.S. Taxpayer pays a separate fee for this service. Iwont use them again!!! Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+. for 33 years. I spent my last 11 years at the I.R.S. Do not click on a link or email if you do not recognize who it is from. We'll help you get started or pick up where you left off. However, the tax professional may charge you additional fees for tax preparation or other services. It may show there what they received from the IRS and how much in fees they took out. Collect fees all year long for professional services you offer. How many EIP2s will be made by ACH? The tool will provide EIP status, but will not give taxpayers the ability to update their bank account information. I am an Enrolled Agent. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+ 7 5 103,481 Reply. Check with transmitter for availability. I am an Enrolled Agent. When you file your return and pay for TurboTax from your refund, then the refund money is sent to the the SBTPG. If you are in California, then you also get additional benefits with the "pay out of the refund" option. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. You owed back taxes, child support, student loansor something else that caused your refund to be. The Recovery Rebate is ONLY for those who did not get the. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What information is incorrect? Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. Gov site. I have and i did. I received an unusual sum from "TAX PRODUCTS PE4 SBTPG LLC 20190220" I've never had this happen before. If needed, you may also call SBTPG at 877-908-7228. TPG Product SBTPG LLC is a company that was founded in 1991. TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. why is my refund 125.00 short from the 1973.00 I was to get? SBTPG is Santa Barbara Tax Products Group that offers different tax products to individuals and tax professionals. Turbo tax has been a great product that I have used for over 20 years without any reservation for my personal and businesstaxes. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? you entered $5,500 for your W2 box 1 instead of $15,500). Currently, check cashing at Walmart is not available in NJ and NY. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. $39.95 incentive paid by 6/30/23 for . Free marketing resources and premium displays, Big changes to our tax refund advance loan, TPG now offering tax debt resolution services. If so, was this deposit you received the Federal refund or the state refund? So the next time you see tax products pe1 in your report, you most likely had your tax return filed by an outside firm like Jackson Hewitt or thru software like Turbo Tax/TaxAct. 3. You didn't say anything about your Federal refund. If so, why is this a partial deposit and where is the rest?. Separate fees for this service apply. News; Upgrade to TPG; Products. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. You can offer an excellent VISA debit card that comes with a Go2 banking tag to your clients. Optional: Pay fees out of Federal refund: Additional service fee of $40 or $45, depending on whether it's California or not. Consumer Tax/Taxpayer. You do not need to use them. They obviously have my routing number for my bank account and have already deposited some.