(c) You otherwise owe viagogo a specific amount; or (d) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. Primary Menu. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. Copyright 2017 viagogo. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. Viagogo were not able to supply them at the last minute and offered a refund. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. Login . If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. dan beckerman producer sample analogy for father viagogo charge for cancelling sale. arizona high school rodeo standings; cryptocurrency tax accountant near me If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. The event was cancelled for 25/6 due to s terror attack at the Manchester arena. 3.2 Other Information. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. When We receive an offer by bank transfer, We will check to see if the bank account is valid. On the web site it claims I have been refunded so I cannot send an enquiry. 6.8 All Sales are Final. 3.1 Accurate Descriptions. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. This was a missold ticket, not at all factual to the concert. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. Profitable Tips About Online Casino Sites. The Sellers and the Buyers are hereafter jointly referred to as the Members. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. I don't know if I need to talk. As far as viagogo are concerned person A can not cancel listings on person Bs account. You will need a username and password to access the Site and use the Services. viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. You may only use the Services if You can legally enter into and form binding contracts. The revised version of this Agreement is automatically effective after it is initially posted on the Site. 10 Things Most People Don't Know About anyabraddock. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost incurred as a result of the order not being fulfilled. hempcrete australia cost viagogo charge for cancelling sale. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. Your prices were miss leading and a scam. Consequently I now have the tickets to find I paid 349 for 2x tickets with a face value of 75 each. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. Be the first to hear about special offers. Ticket listings are a representation of actual seat location. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. Subscribe. Note that this is separate from any Tax viagogo is required to charge on its fees. If You do not qualify, do not use the Services. Hello 2.2 Registration. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Fees at 133% of the ticket itself. They were selling 3 lots of tickets all showing where you could be seated in the O2. Piggyback tickets may not be sold in the same listing. Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. What are the viagogo Terms and Conditions? . How Is Technology Changing How We Treat avarey947? The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. We often link to other websites, but we can't be responsible for their content. I ordered tickets for 18/6/17 for the above concert. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. I called back of which a different agent explained the situation and no tickets were available. Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. All rights reserved Privacy Policy | My Account This email was sent by viagogo AG and may contain confidential or privileged information. This is so we can promote the sale of tickets and items that You list for sale. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. 2.14 Substituted Seat Locations. We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. 2.6 Pricing Formats. viagogo allows individuals to sell unwanted tickets on its platform. And their reply was investigations will be done. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. I'm Travelling - where and when will I receive my tickets? Copyright 2006-2023 OzBargain ABN: 26 144 073 772. Search. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. 2.4 Listing. Please note that service fee amounts may vary by event and are subject to VAT. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I wrote to your office requesting refund under 14 days and was ignored. 1.1 Introduction. 6.6 No Agency. 6.4 Release. Such notice shall be deemed given one business day after the email is sent. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. They STILL are not active. The ticket was sold as 150 capacity, Additional information can be found in our FAQs and on the ticket details pages. Can I pick up my tickets instead of having them shipped? 6.3 Allocation of Risk. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. I'm aware that these tickets are in high demand, and this will be their last concert in the UK, so I managed to scrap together enough cash for a band I've been waiting my entire life to see. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. Seriously people need to take responsibility for themselves. money was still taken out! Look forward to your response . We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. There are still plenty of tickets available on the official site. We will not allow You to buy or sell tickets before You have registered with Us. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. The revised version of this Agreement is automatically effective after it is initially posted on the Site. 3.3 Laws and Regulations. Can I cancel or change my purchase? Yes No Contact Customer Support Regional Settings Thank you for using viagogo! A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . viagogo charge for cancelling sale. 7.1 Ownership of Intellectual Property. 0 . In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Last year I put up a listing on Viagogo for 2 orchestral concert tickets. 2.5 Tax on Seller Proceeds. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. You warrant that you are over 18 years old and have the legal capacity to make the transaction. If this is also unsuccessful We will not offer a refund. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. 3.3 Laws and Regulations. 2.11 Collecting Payment. We take no responsibility for such issues. The thing that upsets me the most is the fact that I could have used a different website to buy the tickets, and right now I'd be going to my dream concert. My ticket is for UFC fight night Singapore Section Level 300, Row:, 1ticket. 1.3 viagogo Guarantee. Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. We do not charge any fees for relisting tickets that you have originally purchased from us. Tickets may be substituted with comparable or better seat locations without the Buyers approval. viagogo AG is registered in Switzerland under number CH-270.3.014.628-0. Please contact me via email or call me. viagogo charge for cancelling sale. by vinay 7 months ago. To be a member of this Site, You must agree to accept the terms in this Agreement. we are looking into it, had to call back again to be told still looking into it ! Note that the Seller may or may not be required to charge you VAT on the sale of your ticket. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 6.10 Notices. You also warrant that you own the tickets and are authorised to transfer or resell the tickets. I have contacted the numerous times as they are using a slightly wrong email address for my PayPal therefore it isn't going into my account.my PayPal email is [protected]@ hotmail.co.uk but they repeatedly keep trying to send it to jenna-williams1'@hotmail.co.uk.
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